bdt19 Terms and Conditions

Introduction and Acceptance

These Terms and Conditions ("Terms") form a legal agreement between bdt19 ("Platform", "we", "us") and you ("User", "Member"). By using the bdt19 website, app or any of our services, you are considered to have fully agreed to these Terms.

You must read these terms and conditions in full before using our platform. If you do not agree with any term, please refrain from using our services.

bdt19 reserves the right to modify these Terms at any time. Continued use of the platform after any changes means you have automatically accepted the updated Terms. We therefore recommend visiting this page regularly.

Account Registration and Eligibility

2.1 Eligibility Requirements

To open an account on bdt19, you must meet all of the following conditions:

• You must be at least 21 years of age.
• You must be a competent person capable of entering into a contract under civil law.
• You may hold only one account in your name.
• You are not listed on any self-exclusion register.
• All information you provide must be true, accurate and complete.

2.2 Registration Process

You must provide accurate personal information when registering an account. bdt19 may request additional documents at any time to complete identity verification (KYC). Withdrawals may be temporarily suspended until verification is complete.

2.3 Account Security

It is your responsibility to keep your account login details completely confidential. If you notice any unauthorized access or suspicious activity on your account, you must notify us immediately via our 24/7 live chat support. Transferring your account or sharing it with any third party is strictly prohibited.

2.4 Account Closure

bdt19 reserves the right to suspend or permanently close any account without notice for any of the following reasons:

1. Providing false or misleading information.
2. Operating multiple accounts.
3. Bonus abuse or fraudulent activity.
4. Operating an account on behalf of a minor.
5. Money laundering or illegal financial activity.

Deposit and Withdrawal Policy

3.1 Deposits

The following payment methods are accepted for deposits on bdt19: bKash, Nagad, Rocket, Upay and direct bank transfer. The minimum deposit amount is ৳200 (for each method).

Deposited funds are generally credited to your account instantly. If there is any delay, please contact our support team.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are usually processed within 30 minutes to 3 hours. Funds will be sent to the same payment method used for the original deposit.

3.3 Currency

All transactions on bdt19 are conducted in Bangladeshi Taka (BDT / ৳). Where transactions are made in a foreign currency, the applicable conversion rate will apply.

3.4 Transaction Limits

bdt19 reserves the right to set or change individual or general transaction limits at any time. Such changes will generally be communicated via the user's email or account notifications.

Bonus and Promotional Terms

4.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. To receive this bonus, a minimum deposit of ৳200 is required and the wagering requirement of 15 times (15x) must be met.

• The bonus applies to one account only and can be claimed once.
• Winnings from the bonus must meet the wagering requirement before withdrawal.
• A set time limit applies to meet the wagering requirement.
• If the requirement is not met within the time limit, the bonus will be forfeited.

4.2 Promotional Offers

From time to time, bdt19 may offer various special promotional offers. Each promotion will have its own terms and conditions, which will be clearly stated on the offer page. If bonus abuse or exploitation of any offer is detected, the account may be closed and winnings forfeited.

4.3 VIP Program

The bdt19 VIP Program has three tiers: Bronze, Silver and Gold. The weekly cashback rate varies by tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback.
• Gold: Up to 1.0% weekly cashback.

You can advance to a higher VIP tier through regular play. The detailed terms for VIP benefits are published separately on the platform.

Gaming and Betting Rules

5.1 General Gaming Rules

All games on bdt19 are fair and operated using Random Number Generator (RNG) technology. In any dispute regarding a game result, our server logs will be considered final.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Any bet won or lost due to a technical error will be considered void.
• If the internet connection is lost, the outcome of any ongoing game will be determined based on the server data.
• If a fault is found in any game provider software, the result of the relevant round may be declared void.

5.2 Sports Betting

Betting is available on a variety of sports including cricket, football and kabaddi. The betting markets and rules for each event apply separately. If a match is cancelled or postponed, the relevant market will be settled according to the specific rules.

5.3 Responsible Gaming

bdt19 is firmly committed to responsible gambling. You can set your own deposit or betting limits on your account at any time. For more information, please visit our Responsible Gaming page.

Prohibited Activities

The following activities are strictly prohibited on the bdt19 platform. Violation of these prohibitions may result in account closure and forfeiture of all funds:

1. Creating or operating multiple accounts.
2. Registering using a false identity or another person's details.
3. Strategic betting with the intent to circumvent bonus terms.
4. Attempting to hack the platform's systems or software.
5. Playing using automated bots or scripts.
6. Money laundering or transacting with illegal funds.
7. Fraudulent conduct towards other users.
8. Coordinated manipulation or collusion against bdt19.
9. Deliberately exploiting platform errors or bugs for gain.
10. Playing on behalf of or representing a minor.

Intellectual Property and Ownership

The bdt19 website, logo, design, content, software and technology are entirely owned by bdt19 and are protected by copyright law.

Users may use the platform for personal and non-commercial purposes only. The following activities are strictly prohibited:

• Republishing or distributing bdt19 content without permission.
• Reverse engineering the software.
• Unauthorized use of the bdt19 brand or trademarks.
• Using content for any commercial purpose.

Privacy and Data Protection

bdt19 gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep all your data secure.

To learn more about how your information is collected, used and stored, please read our Privacy Policy page. The Privacy Policy is an integral part of these Terms.

bdt19 does not sell your personal information to third parties. However, we may be required to provide information under legal obligations or upon request by authorities.

Limitation of Liability and Severability

9.1 Limitation of Liability

bdt19 accepts no responsibility for the following:

• Loss in a game or bet due to internet disconnection.
• Faults in third-party platforms or services.
• Service disruption caused by extraordinary circumstances (force majeure).
• Financial loss caused by the user's own negligence or error.
• Loss resulting from third-party hacking or cyber attacks.

9.2 Indemnification

You agree that you will be liable to indemnify bdt19 for any loss, claim or cost (including legal costs) arising from a breach of these Terms.

9.3 Severability

If any part of these Terms is declared unenforceable by a court, the remaining parts will remain fully in effect.

Dispute Resolution and Contact

10.1 Complaints Process

If you have a problem or dispute, please contact us first via our 24/7 live chat support. Our Bengali-speaking support team will resolve the issue as quickly as possible.

10.2 Email Complaints

In addition to live chat, you can email us at [email protected]. Please include your account details, the date and time of the incident, and a full description in your complaint.

10.3 Final Decision

In any dispute, bdt19's server logs and database will be considered as final evidence. If a resolution cannot be reached through the internal process, the matter will be settled in accordance with applicable law.

Changes to Terms and Termination

bdt19 reserves the right to amend these Terms at any time and for any reason. For significant changes, we will attempt to notify members via their account or email.

Continued use of the platform after any changes means you are considered to have automatically accepted the new Terms. We therefore recommend visiting this page regularly.

If you wish to close your bdt19 account, you can submit a closure request via live chat or email. All pending bets must be settled before the account is closed.